Since its inception in 2009, Knoxville’s Big Ears Festival has become one of the world’s foremost gatherings for music from outside the lines. But when it returned this year after a two-year COVID shutdown, it became something greater than a chance to hear music. Instead, it brought the Knoxville community together for a joyful, citywide celebration. Big Ears offers lessons in how to make joy happen for a whole town. This is the first of a three-part series in which Salvation South studies the Big Ears method.